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SpeakWithAnMD’s Refund Policy

In order to request a visit with a SpeakWithAnMD provider, a valid payment method will need to be on file. The consultation fee will be collected after your consultation has occurred; however, your payment method will be pre-authorized for the amount of the consultation prior to the appointment.

Please Note: This is not a charge but may appear on your payment method as “pending”.

A transaction may be eligible for a refund up to 30 days from the date of the completed visit. After this period, SpeakWithAnMD will not review or issue refunds for captured payments.

SpeakWithAnMD does not guarantee that medication will be prescribed by the treating Medical Provider as they may determine medication is not medically necessary.

Refunds for completed visit(s) will not be provided solely on the basis that medication was not prescribed.

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(404) 601-1276

Customer Service Hours

Chat:
Monday – Friday : 8 am – 1 pm - Eastern
Satuday : 10 am - 2 pm - Eastern
Sunday: Closed

Calls:
Monday – Friday: 10 am - 7 pm - Eastern
Saturday – Sunday: Closed

 

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